Privacy policy

xedal Privacy Policy Last updated: [[8/14/2023]]

This Privacy Policy outlines the collection, usage, and disclosure of personal information by xedal ("the Site," "we," "us," or "our") when you visit, use our services, or make purchases from simplesupplements.store ("the Site") or communicate with us in any way (collectively, "the Services"). In this Privacy Policy, "you" and "your" refer to users of the Services, including customers, website visitors, or individuals whose information we collect according to this policy.

Please read this Privacy Policy carefully. By accessing and using any of the Services, you agree to the collection, use, and disclosure of your information as outlined here. If you do not agree with this Privacy Policy, please refrain from using the Services.

Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices, operational needs, legal requirements, or other reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any necessary steps according to applicable laws.

How We Collect and Use Your Personal Information

In order to provide the Services, we collect personal information from various sources, as described below. The information we collect and use depends on your interactions with us.

In addition to the specified uses below, we may employ the information collected about you to communicate with you, provide the Services, fulfill legal obligations, enforce terms of service, and safeguard the Services, our rights, and the rights of users and others.

Personal Information Collection

To provide the Services, we gather personal information in the past 12 months from diverse sources, as detailed below. The information collected varies based on your interactions with us.

What Personal Information We Collect

The type of personal information collected depends on how you interact with the Site and use the Services. "Personal information" refers to data identifying, relating to, describing, or associating with you. The sections below outline the categories and specific types of personal information we collect.

Information Directly Submitted by You

Information you provide through our Services may include:

  • Basic contact details: Name, address, phone number, email.
  • Order information: Name, billing and shipping address, payment confirmation, email, phone number.
  • Account information: Username, password, security questions.
  • Shopping details: Viewed items, cart contents, wishlist additions.
  • Customer support info: Messages sent via the Services.

Certain Services features may require direct submission of information. Opting out of providing such information may hinder access to these features.

Information Collected through Cookies

We automatically collect certain Usage Data about your interactions with the Services. To do this, we may use Cookies and similar technologies. Usage Data includes how you access the Site, use your account, device details, browser info, network connection, IP address, and interaction details.

Information Obtained from Third Parties

We might obtain information about you from third parties, including service providers and vendors collecting data on our behalf. This includes:

  • Site support partners, e.g., Shopify.
  • Payment processors: Banking info, payment details, billing address, to process payments and fulfill orders.
  • Online tracking tech like pixels, beacons, cookies, through site visits, email interactions, or ads.

Information from third parties is treated as per this Privacy Policy. We aren't responsible for third-party information accuracy or practices.

How We Use Your Personal Information

  • Providing Products and Services: Personal information helps us fulfill orders, process payments, send notifications, manage accounts, arrange shipping, and enable reviews.
  • Marketing and Advertising: Personal info aids in promotional communications, tailored advertising, and product/service promotions.
  • Security and Fraud Prevention: Personal information helps us detect and address potential fraud, illegal activity, or security breaches.
  • Communication: We use personal information for customer support and Service improvement.

Disclosure of Personal Information

We may disclose personal information to legitimate third parties as per this Privacy Policy, including:

  • Service providers (e.g., IT management, payment processing).
  • Business partners (e.g., Shopify) for services and advertisements.
  • At your direction, e.g., shipping information to fulfill orders.
  • Corporate affiliates for business interests.
  • To comply with legal obligations, protect rights, or for business transactions.

For the past 12 months, we've disclosed personal information to certain categories of recipients for the purposes detailed in this Privacy Policy.

Security and Data Retention

No security measures are perfect. Information sent to us might not be secure during transit. Use secure channels to communicate sensitive info. How long we retain your data depends on factors like account maintenance, legal obligations, and dispute resolution.

Your Rights and Choices

Based on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request personal information we hold about you.
  • Deletion: Ask us to delete your personal information.
  • Correction: Request correction of inaccurate personal information.
  • Portability: Receive a copy of your personal info in certain cases.
  • Opt-out: Direct us to limit or opt-out of certain uses/sharing (where applicable).
  • Appeal: Appeal decisions related to your rights.
  • Managing Communication Preferences: Opt-out of marketing emails.

You can exercise these rights via the Site or by contacting us using provided contact details. We'll verify your identity before responding to your requests.

Complaints

If you have complaints about our data processing, contact us using provided contact details. If you're unsatisfied with our response, you might have the right to appeal with your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country, including the United States. We ensure proper safeguards for such transfers.

Contact

For queries about our privacy practices or this Privacy Policy, or to exercise your rights, contact us at simplesupplementsinfo@gmail.com or Tanhurinne 2, vantaa, uusimaa, 01450, Finland.

Note: This template is for reference only and might not cover all legal requirements. Consult a legal professional to ensure compliance with applicable laws and regulations.